199bat Privacy Policy — Your Data, Our Responsibility

199bat is a trusted online betting and gaming platform in Bangladesh. We believe protecting your personal information is a fundamental responsibility. This Privacy Policy clearly outlines what data we collect, why we collect it, how we use it, and what rights you have.

This policy applies to the 199bat website (199bat.click), mobile app, and all associated services. 199bat is not responsible for third-party websites or services.

Our Privacy Policy is updated regularly. For any significant changes, we will notify you in advance via email or an in-platform notification. The date of the latest update is always shown at the top of this page.

199bat only collects the information strictly necessary to provide you with our services. No unnecessary data is requested. See the details below:

The primary source is the information you provide during registration. We also retain details shared when you contact our support team or fill out any forms.

199bat uses your information only for defined purposes — never for anything unnecessary. The core purposes are:

• Creating, managing, and keeping your account secure.
• Processing deposits, withdrawals, and all other financial transactions.
• Age and identity verification (KYC process).
• Personalizing your service experience.
• Preventing fraud and money laundering.
• Fulfilling legal obligations.
• Sending important updates and notifications.
• Improving platform quality and performance.

Your data is never sold to advertisers. Any promotional messages you receive will relate solely to 199bat's own services.

199bat does not sell your personal data to third parties. However, limited information may be shared in certain circumstances:

• Payment Processors: Payment gateways such as Mobile Pay and Nagad are shared only the information necessary to process transactions.
• Law Enforcement: Information may be disclosed in response to a valid request from a court or government authority.
• Technology Service Providers: Trusted technology partners providing server and security services are granted limited access only.
• Fraud Prevention: Information may be shared with relevant authorities to investigate suspicious activity.

199bat's website and app use cookies and similar tracking technologies. Cookies are small text files stored on your device that help enhance your browsing experience.

• Essential Cookies: Required for login sessions and security — the platform cannot function without these.
• Functional Cookies: Used to remember your preferences and language settings.
• Analytics Cookies: To analyze platform usage — all data is fully anonymized.

You can disable cookies from your browser settings. However, turning off certain essential cookies may affect the functionality of some platform features.

199bat uses industry-standard security measures to keep your data safe. Our systems are monitored 24 hours a day, 7 days a week.

• All data transmissions are protected with 256-bit SSL/TLS encryption.
• Passwords are stored as hashes — no staff member can ever view a plaintext password.
• Automatic alerts for suspicious logins or unusual account activity.
• Regular security audits and vulnerability assessments.
• Restricted staff data access — only authorized personnel can view specific information on a need-to-know basis.
• Regular backups and a disaster recovery plan are in place.

199bat respects your data rights. You may exercise any of the following rights at any time:

• Right to Access: Submit a request if you'd like to know what information we hold about you.
• Right to Rectification: You can request corrections to any inaccurate information we hold about you.
• Right to Erasure: You may request deletion of your data unless we are required to retain it by law.
• Right to Restrict Processing: In certain circumstances, you may request that processing of your data be restricted.
• Right to Portability: You may request a copy of your data in a machine-readable format.
• Right to Object: You may object to your data being used for specific purposes.

To exercise these rights support@199bat.click Send us an email at the address provided. We aim to respond within 30 days.

199bat does not retain your data indefinitely. We only keep it for as long as necessary.

• Active account data: retained for as long as your account remains active.
• Transaction records: retained for 5 to 7 years in accordance with financial regulations.
• KYC data: retained for up to 5 years after account closure.
• Support conversations: retained for up to 2 years.
• Log files and technical data: retained for up to 90 days.

Once the retention period ends, your data is securely deleted or anonymized so you can no longer be identified.

199bat strictly prohibits providing services to anyone under 18. We do not knowingly collect any information from minors.

If you become aware that a minor is using 199bat, please notify us immediately. We will promptly close the account and delete any associated data.

If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch. Our privacy team is always ready to help.

• Email: support@199bat.click
• Live Chat: Log in to the platform and reach us directly via live chat.
• Response Time: Usually within 24–48 hours.

199bat reserves the right to update or modify this Privacy Policy at any time. Members will be notified in advance of any significant changes. We recommend checking this page regularly to stay informed.

Continued use of the platform after any changes will be considered acceptance of the updated policy.